it was a dark and stormy morning

Friday, August 24, 2007 1:10 AM
our tale begins with a hot and muggy morning at 8am as i leave my house for work.  it was a hot night, so i drove to work with my window down.  after parking, i roll my window up part way and walk inside.  then suddenly, around 10am, i hear a rumble.  i ask my co-workers if that was thunder and after a quick check of the radar, yes, something was a-brewin'.  i head out to my car and roll up the old window, and grab my little point and shoot camera, and what did i see when walking back inside?  yes, dark and gloomy skies.



then comes the rain.  oh and there was lots of it.  and the lightning.  the radar wasn't looking great either.



and then, all hell breaks loose...

first the power goes out (well, partly)



then we discover a leak in our conference room.  nothing a little packing tape can't solve...



then penelec says we won't have full power until 1:11pm (not 1:05pm or 1:10pm, but rather 1:11pm), but that doesn't solve the issue that our 4 battery backups are running at critical levels trying to keep 5 servers up.

can anyone tell me what happens when you have 5 servers, 2 nas devices, 5 switches, 4 battery backups and several more electronic devices running in a 8ft x 8ft room... with no air conditioning?



and that was a snap early in the day.  it hit 84 a few hours later.

so, what happens when only half your office's outlets work, but you've got a full office of people that need to get work done?  you improvise.  we like to call this setup "ghetto".

first, there was a laptop that was running out of juice and the only available outlet was a surge protector and extension cord away...



then, the it department needs some help with its 3 computers...



for those that can't decipher what's going on there, that's an extension cord (orange) coming in from an outlet in the hall, with a surge protector attached, with 3 more extension cords going from that (gray, black, and creme), which are connected to the battery backups for our computers (which lasted an impressive 54 seconds each).

and remember that wonderful server room with no a/c?  well, macgyver would be proud...



yes, those are in fact clip fans attached to our server rack and a cardboard box. 

so what did we do in our downtime?  we sought out the great pumpkin for advice and gave him a ball as a token of our appreciation:


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# re: it was a dark and stormy morning

When I worked at Stargate with Jon, we had a problem with the AC unit in the colocation room. When the power would go out and then come back on, our generator would kick on but not quick enough, and the AC would shut itself off. To get it back on you'd have to manually shut it off and turn it back on.

I realized this one night when a colo customer called me at about 9:00pm wondering why his CPU temperature alarm was giving him alerts on his pager. I opened the colo room door and was hit by a wall of heat - This is what happens when you have about 20-30 servers, plus switches, and no UPS on your AC unit. Of course, this never got corrected, and the company is now bankrupt. Connection? 8/24/2007 8:00 AM | Ron

# re: it was a dark and stormy morning

The great pumpkin comment is just one example of why I love you so much. 8/24/2007 9:23 AM | Tam

# re: it was a dark and stormy morning

That has got to be the greatest story ever, ron.
We had the power go out about three times while I was at work yesterday. All between 11:00 and 11:30. I love the customers reactions too: "Why are you guys the only ones that have the power go out? The rest of the mall still has power." Well, that's because we're special*cough*ghetto*cough*. 8/24/2007 10:30 AM | Rachel

# re: it was a dark and stormy morning

Thanks for at least calling me great. After all, who gave us the great idea of using packing tape to hold up the recycling bin to collect the water leaking into our 2 year old building? It could have only been better if it was Duck tape. 8/28/2007 12:04 PM | the great pumpkin

# xxx comics

2/5/2008 11:57 PM | bondage comics

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